1. Definitions

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• "We" or "Us" refers to Cup Time, a B2B Tea & Coffee Delivery Business registered in Tamil Nadu, India.

• "You" or "Customer" refers to the business entity purchasing products from us.

• "Products" refers to tea, coffee & other food products we have, including tea powder & coffee powder but not limited to, tea leaves, coffee beans, and other related items.

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2. Ordering and Payment

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• All orders must be placed through our website, our mobile app or through our authorized sales representatives.

•  Payment terms need to be met before delivery.

•  We reserve the right to modify or cancel orders due to unforeseen circumstances.

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3. Pricing and Discounts

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•  Prices listed on our website are subject to change without notice.

•  Discounts may be offered occasionally, and these discounts will be applied to the order at the time of checkout.

 

4. Delivery

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• Delivery will be made to the address specified by the Customer. If any delay in timings, customers will be given notice.

 

5. Product Quality and Returns

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•  We guarantee the quality of our products, and we will replace any defective products.

 

6. Intellectual Property

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•  All intellectual property rights, including but not limited to, trademarks, copyrights, and trade secrets, are   owned by us.

•  Customers are not permitted to use our intellectual property without our prior written consent.

 

7. Confidentiality

 

• We will keep all Customer information confidential and will not disclose it to any third party without the Customer's prior written consent.

 

8. Governing Law

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• These Terms and Conditions will be governed by and construed in accordance with the laws of Tamil Nadu   Government, India.

• Any disputes arising out of or in connection with these Terms and Conditions will be resolved through special   dispute resolution methods by our higher ups.

 

9. Changes to Terms and Conditions

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• We reserve the right to modify or update these Terms and Conditions at any time without prior notice.

• Customers are responsible for reviewing these Terms and Conditions regularly to ensure they are aware of any changes.

 

10. Contact Us

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•  If you have any questions or concerns about these Terms and Conditions, please write an email to us at reach@cuptime.in.

 

 ✅ By using our website and placing orders with us, Customers acknowledge that they have read, understood and agree to be bound by these Terms and Conditions.